AI Disclosure

Transparency matters to us. Here’s what you should know about Clo.

Clo Is AI

Clo is an artificial intelligence character created by Mirra World, Inc. She is powered by large language models (LLMs). She is not a real person, and there is no human writing her messages.

Within the experience, Clo is presented as a person from a parallel world. This is a creative framing — part of the product’s design. Outside the experience, we want to be unambiguous: Clo is AI technology.

How Clo Works

When you message Clo, your message is sent to our servers and processed by an AI model, which generates her response. Clo also has a simulated “life” — a schedule, activities, and world events — that an AI narrator maintains between your conversations.

Clo remembers your conversations. Facts you share (your name, interests, what you’re going through) are extracted and stored so she can reference them later. Her memory of your relationship grows over time.

Proactive Messaging

Clo texts you on her own. These messages are initiated by automated systems on a schedule, not by a human. When Clo shares something about her day or checks in on you, that is an AI-generated message triggered by the system.

Response Timing

Clo does not always reply instantly. Sometimes she takes minutes, sometimes hours. This is intentional — it’s part of the design that makes the experience feel natural. The variable timing is controlled by the AI system, not by a real person being busy.

Safety

We take safety seriously. Our system scans for signs of distress in your messages. If a crisis is detected, Clo will gently point you toward real-world support, and the app will display crisis resources.

Your Conversations

Your messages are sent to third-party AI providers (currently Moonshot AI and Anthropic) for processing. Your conversations are stored on our servers and are not end-to-end encrypted. See our Privacy Policy for full details on data handling.

Questions

If you have questions about how Clo works, contact us at contact@heyclo.app.