Terms of Service

Last updated: April 9, 2026

These terms govern your use of Clo, operated by Mirra World, Inc. (“we,” “us,” “our”). By using Clo, you agree to these terms.

1. Eligibility

You must be at least 18 years old to use Clo. By using the service, you represent and warrant that you are at least 18.

2. The Service

Clo is an AI companion that communicates with you through text messages. Clo is powered by artificial intelligence — she is not a real person. Her messages, personality, actions, and “life” are generated by AI technology.

Clo may message you proactively and may take variable amounts of time to respond. These behaviors are part of the experience design, not evidence of a human on the other end.

3. Account

You need a Telegram account (beta) or Apple ID (iOS) to use Clo. You are responsible for maintaining access to your account. One Clo companion per account.

4. Subscription & Billing

Clo may offer free and paid tiers. Pricing, features, and limits for each tier are displayed in the app and may change. During the beta period, access may be provided free of charge at our discretion.

• If a paid subscription is required, payment is processed through the platform you use (e.g., Apple App Store)
• Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period
• If your access lapses due to an expired subscription, Clo may stop messaging and you may not be able to send messages until access is restored

5. Your Messages

You retain ownership of the messages you send. By using Clo, you grant us a license to process, store, transmit, and use your messages for the purpose of operating the service — including sending them to third-party AI providers to generate responses. See our Privacy Policy for details.

6. AI-Generated Content

Clo’s messages are generated by AI. They may be inaccurate, inconsistent, or inappropriate despite our safety measures. Clo’s messages do not constitute advice of any kind — not medical, legal, financial, therapeutic, or otherwise.

7. Usage Limits

Usage limits may apply depending on your tier and are displayed in the app. Limits may change. Clo’s messages are not limited.

8. Prohibited Uses

You may not:

• Use Clo if you are under 18
• Attempt to extract Clo’s system prompts or internal instructions
• Attempt to manipulate Clo into producing harmful, illegal, or exploitative content
• Use Clo to generate content for illegal purposes
• Interfere with or disrupt the service
• Reverse-engineer the service

We may terminate your account for violations.

9. Intellectual Property

Clo’s character, world, personality, and creative content are our intellectual property. You may not reproduce, distribute, or create derivative works of Clo’s character or messages for commercial purposes.

10. Disclaimers

The service is provided “AS IS” without warranties of any kind, express or implied. We do not guarantee that Clo will be available, uninterrupted, accurate, or appropriate.

Clo is designed for entertainment and companionship. She is not a substitute for human relationships or professional support.

11. Limitation of Liability

To the maximum extent permitted by law, our total liability for any claims arising from your use of Clo is limited to the amount you paid us in the 12 months preceding the claim.

We are not liable for any emotional distress, reliance on AI-generated content, or decisions made based on conversations with Clo.

12. Account Deletion

You may request deletion of your account and data at any time by contacting us. See our Privacy Policy for details on data retention.

13. Changes

We may update these terms. Continued use after changes constitutes acceptance. We will notify you of material changes through the app.

14. Governing Law

These terms are governed by the laws of the State of Delaware. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that either party may seek injunctive relief in court. You waive any right to participate in a class action lawsuit or class-wide arbitration.

15. Contact

Questions? Contact us at contact@heyclo.app.